Delivery, editing and galleries

Moving an event photo archive when changing storage providers

You are changing storage, and you want every photograph to arrive safely and only the right people to have access.

Short answer

Plan the move before you start. List what you hold and who may access it, copy everything to the new place, then verify the copy by comparing file counts and opening samples. Keep the old copy until you have verified the new one. Restrict access to sensitive folders, and record where the archive now lives and who is responsible for it.

Changing storage is a good time to tidy an archive, and also a good time to lose something. Files may be left behind, access may be copied too widely, and nobody may remember which account holds what. A short plan prevents most of these problems.

This guide belongs to our wider guide to event photo delivery, editing and preservation.

What should you list before you start?

Make a short inventory. For each event, note the folder name, the number of files, the total size and who delivered it. This is also a good time to record where the originals are and whether a second copy exists.

Then list who has access today. Include committee members, former staff and anyone who received a shared link. You may find access that nobody remembers granting. Our photo archive planner gives you a table for both lists.

How should you plan access in the new place?

Access is where a move can go wrong quietly. The simplest rule is that people should have only the access their task needs.

RoleTypical accessNotes
Archive ownerFull controlName a backup owner
Event leadView and download their eventsNo delete rights
CommunicationsView selected foldersSensitive folders excluded
External recipientsTime-limited linksReview regularly

For folders involving children, health, faith settings or confidential gatherings, limit access further and record who approved it. Private gallery access and onward sharing explains common sharing risks, and our photo sharing and privacy plan is a useful worksheet.

How do you copy safely?

Copy, do not move. A move deletes the source as it goes, which is risky if the transfer fails. A copy leaves the old files in place until you have verified the new ones.

Keep the folder structure and file names unchanged during the transfer, so that your inventory still matches. If you want to reorganise, do that after verification, as a separate step. For very large archives, transfer in stages and check each stage before beginning the next.

How do you verify the new archive?

Verification has three layers:

  1. Counts. The number of files and folders matches your inventory.
  2. Size. The total size is close to the original. A big gap usually means missing files.
  3. Samples. Open images from the start, middle and end of each event, including the largest files.

If you want more certainty for an important archive, compare a list of file names before and after. Checking download completeness before a gallery expires describes the same checks for a fresh delivery. Only when all three layers pass should the old copy be treated as a spare.

A worked example

For example, imagine a community centre moving six years of event photographs from a free account to a paid cloud service because the old plan is ending. There are 41 events and about 9,000 files.

The manager makes an inventory, finds that two former volunteers still have full access, and removes them. She copies five events first and checks them, then transfers the rest in batches over a week. For the children's programme folders, only two people can open them. The old account stays untouched for a further month before she closes it. A short note in the top folder says where the archive lives, who owns it and where the backup is.

What should be recorded afterwards?

Write a short record: where the archive is, who owns it, who has access, where the backup lives and the date of the move. Put it somewhere other than the archive itself, so that a person can find it if the account becomes unavailable.

If the move is forced by a closing account, see photo delivery when the organiser's account is about to close. For the wider question of how long a photographer keeps files, see gallery expiry and the photographer's archive. If you suspect something went missing, event files that may be lost or corrupted explains the next steps.

When is the old copy safe to remove?

Wait until the new archive has been used for a while. Open a few events from the new place a week or two later, and check that sharing links and permissions still work as planned. Only then decide whether the old copy is still needed. Many groups keep it for a further period as a spare, and delete it once they are confident that nothing is missing and the new owner knows where everything lives.

Checklist

  • List what you hold: events, folders, file counts and total size.
  • List who has access now and who should have it later.
  • Copy, do not move, until the new copy is verified.
  • Compare counts and sizes, then open samples.
  • Set access levels on the new storage.
  • Record where the archive lives and who is responsible.

If the photographs came from us and you need to confirm what was delivered, tell us the event and date, and we will point you to the delivery record so you can check your archive against it.

Confirm what was delivered for our event

Common questions

How do we know nothing was lost in the transfer?

Compare the number of files and folders before and after, check the total size, and open a spread of samples from each folder. For important archives, compare file names against a list made before the move. Do not delete the old copy until all checks pass.

Should we move everything at once?

For small archives, yes. For large ones, move in stages, such as one event at a time, and verify each stage. Staged moves are easier to recover from when something goes wrong, and they avoid long uploads that fail halfway.

Who should have access to the new storage?

Only those who need it, and ideally more than one person so access does not depend on a single account. Give each person the lowest level that suits their task. Sensitive folders, such as those involving children, may need tighter limits.

What if the old provider is closing the account soon?

Start immediately and prioritise the most important events. Check how long you have to download, and whether the provider offers an export tool. Our guide on delivery when the organiser's account is closing describes the handover in more detail.

Do we need to tell the photographer we have moved?

Not usually, but if you have an ongoing arrangement or support period, tell them where to send any corrected files. Keep your contact details and delivery references up to date so future files reach the right place.

Confirm what was delivered for our event

If the photographs came from us and you need to confirm what was delivered, tell us the event and date, and we will point you to the delivery record so you can check your archive against it.

What happens next: You send your event details on WhatsApp. Our team reads the brief, asks what is missing, then confirms in writing whether the date, venue and coverage can be booked, with a quotation. Opening WhatsApp does not send anything, and a message is not a booking until both sides confirm.

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